7/22/2023 0 Comments Go airport shuttle hawaiiWhen we got our bags, I texted again - no response. I did so and received a text back saying OK. When we arrived at the airport, we received a text saying to text the driver when we are at baggage claim. We double checked with the company before leaving on our trip. We booked a private ride to our hotel and back to the airport. I rarely post a negative review (go ahead and check my reviews), but.DO NOT USE! I can't stress this enough - DO NOT USE! You will be charged full rate in advance. I am currenly having my credit card company dispute the charge. ![]() Lyft, Uber and Taxi is only $30 to Waikiki area from the airport for the whole family. As we were leaving, they texted us that they were there and that we only waited 5 minutes. We texted and emailed Go Waikiki Shuttle telling them to cancel the ride service since they were already 50 minutes late. Luckily a taxi driver pulled up and asked if we needed a ride. Everyone in the shuttle area has left but us. My fiance called from his phone, and sure enough the guy picks up the phone right away telling him the same thing. I called back and no one picks up the phone. I called again 15 minutes later and they told me someone will be there shortly then we "got disconnected". ![]() It should be THEM waiting for us, not the other way around but ok. I called them,and they told us where to go and wait for them. ![]() No signs with our names, no leis, no greeting, no one. We arrived, and they were nowhere to be found. We pre-booked them to pick us up at 12:40pm from the airport. DO NOT use this shuttle service if you want a hassle-free vacation.
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